The Roof Replacement Process – After a Claim is Filed

What Happens After a Claim is Filed for Hail or Wind Damage? You will call us and let us know right away. (980) 287-3816

What Happens Next?

1. ADJUSTER APPOINTMENT

Your Drip Edge Project Manager will meet an adjuster from your insurance company to inspect your property for damage. The Project Manager will assist the adjuster in identifying all damages and they will come to a mutual resolution for the scope of work to be performed.

2. LOSS SUMMARY and FIRST CHECK

Your insurance company will supply you with a summary detailing the pricing and scope of work covered in your claim. Also included will be your ACV check, which will be the claim amount minus the depreciation.

3. REVIEW LOSS SUMMARY

Your Project Manager will review your loss summary with you. They will answer any questions you may have and will ensure all necessary damages have been covered. Your only out of pocket is your deductible unless you would like to purchase upgrades.

4. SELECT MATERIALS

You will select materials and colors to be used for your project. All Drip Edge Project Managers are knowledgeable in all top quality products we offer and are able to review all of the necessary information with you.

5. ORDER MATERIALS

Once you have authorized the work to be done, materials are ordered using your ACV check and deductible as the deposit.

6. COMPLETE RESTORATION

Materials will be strategically placed in or near your driveway. Weather permitting, work will begin as scheduled and the job will finish in a timely and satisfactory fashion.

7. SUPPLEMENTS

When additional labor and materials are needed to complete a project Drip Edge will bill your insurance company directly for the difference. They will combine this bill along with the final check all on one check. Any additional money paid by the insurance company will be owed to Drip Edge.

8. FINAL PAYMENT

Once your job is satisfactorily completed, your Drip Edge Project Manager will invoice your insurance company for the final check, which will include all final payments to complete your roof replacement project.